Privacy Policy

Welcome to Derma By Dr Shivam. We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://dermabydrshivam.com] (“Site”) or contact us.

1. Information We Collect

We collect only minimal personal information that is necessary to respond to your queries. This includes:

  • Full name
  • Email address
  • Phone number

We do not collect other sensitive data (such as financial info, health records, etc.) through our contact/query forms, unless you explicitly submit them in special cases.

2. How We Collect Information

Your information is collected when:

  • You fill out our contact form, “Book Appointment” form, or other query/contact us features
  • You send us messages via email or phone number provided on the website

We do not automatically collect personal data beyond what you directly provide (e.g. we do not collect payment details, medical history, etc., through our forms in regular usage).

3. How We Use Your Information

The personal information you give us is used for the following purposes:

  • To respond to your queries or requests
  • To schedule appointments or follow-ups if requested
  • To improve our website and communication with you
  • To send you information relevant to your query (if you consented)

We do not use your data for unsolicited marketing unless you have explicitly agreed.

4. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. Your data may be shared in the following limited circumstances:

  • With service providers or contractors who help us respond to your query or book appointments (e.g. clinic staff, technology providers) — only to the extent necessary.
  • If required by law or to comply with a legal process.

5. Data Retention

We will keep your personal information for as long as is needed to fulfill the purposes listed above, or as required by applicable law. If you request that we delete your data, we will comply, unless we are required to keep it for some legal or business purpose.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • The right to access the personal information we hold about you
  • The right to correct or update your information
  • The right to request deletion of your information
  • The right to restrict or object to certain processing

If you would like to exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our Site is not intended for children under the age of 13 (or as defined by applicable law). We do not knowingly collect information from children under that age. If we become aware that we have inadvertently received personal data from a child under the minimum age, we will delete it.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to invoke any of your rights, you can reach us at:

Derma By Dr ShivamEmail: info@dermabydrshivam.com
Phone: +91-7022540022 / +91-8824240783
Address: Civil Lines, Vaishali Nagar / Malviya Nagar (EHCC), Jaipur, [India]